Privacy Policy
SMS Communications
The Gear Shop LLC respects your privacy and is committed to protecting your personal information.
When you provide your mobile phone number to The Gear Shop LLC, you consent to receive SMS text messages related to your active repair order and customer service communications.
These messages may include:
- Repair status updates
- Repair estimates
- Repair authorization requests
- Parts availability notifications
- Appointment reminders
- Vehicle pickup notifications
- Invoice and payment notifications
Message frequency varies depending on the status of your repair.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any text message.
For assistance, reply HELP or contact us at:
Phone: 281-372-0077
Email: service@tgstruckrepair.com
Information We Collect
We may collect:
- Name
- Company name
- Phone number
- Email address
- Vehicle information
- Billing information
- Service history
How We Use Your Information
We use your information to:
- Schedule repairs
- Communicate regarding active repair orders
- Send repair estimates
- Request repair authorizations
- Notify customers of repair status
- Notify customers when vehicles are ready for pickup
- Provide invoices and payment information
- Maintain customer records
Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share information only with vendors or service providers necessary to provide our services, including SMS delivery providers, payment processors, or software providers assisting with repair management.
Data Security
We take commercially reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
Contact Us
The Gear Shop LLC
10928 Epsom
Houston, Texas 77093
281-372-0077